The certificate indicates that my factory calibration is due. What do I have to do?
Ion Science recommend factory service and calibration once every 12 [...]
Can I get a replacement calibration certificate?
Yes, contact your local Authorised Service Centre and request a [...]
I noticed the lamp has a chip on it. It still lights up and the instrument reads gas okay. Do I need to get a new lamp?
Yes. The lamp is still functioning but could fail at [...]
Where can you find versions of firmware / software?
Firmware versions are displayed on the instrument during start-up and [...]
How often should you calibrate a Tiger?
We recommend regular bump tests to ensure the unit is [...]
How often should I change the PTFE filter?
When the filter is showing signs of contamination replace immediately. [...]
Do I need to have the PTFE filter on the instrument?
Yes, it prevents dust / moisture from entering the detector [...]
Issues connecting to PC Software?
Make sure you are running both latest versions of Software [...]
Instrument not turning / powering on after charging?
Try disconnecting and reconnecting the battery where ‘verifying system’ should [...]
