Tiger instrument reads very high, even after I did a calibration. Why?
The span gas portion of the custom calibration may be [...]
Can I upgrade the firmware / software?
You can upgrade your firmware / software via the PC [...]
My instrument indicates an !2 message, what do I do?
This indicates that there is a problem with the communication [...]
My instrument indicates an !1 message, what do I do?
This indicates that there is a problem with the communication [...]
Are there user serviceable parts on the Tiger?
Yes, the seals under the nozzle, under the sensor cap [...]
How often do I need to replace a stack?
Stacks are considered a consumable, these should be replaced when [...]
How long will the lamp last?
A 10.6 eV has a life of 3 years based [...]
The certificate indicates that my factory calibration is due. What do I have to do?
Ion Science recommend factory service and calibration once every 12 [...]
Can I get a replacement calibration certificate?
Yes, contact your local Authorised Service Centre and request a [...]
I noticed the lamp has a chip on it. It still lights up and the instrument reads gas okay. Do I need to get a new lamp?
Yes. The lamp is still functioning but could fail at [...]
