What flow rate should the pump be running at?
300ml/min ± 10%
Which three obsolete parts must you update if you see them on a Tiger?
Pneumatic upgrade to include filter Nozzle upgrade Adding a metal [...]
What is covered in a yearly service?
Visual inspection Observe lamp strike Bump test on 100 ppm [...]
I am out of calibration gas. Where can I obtain some more?
Call or e-mail your local service centre.
My certificate indicates that my factory calibration is due. What do I have to do?
Ion Science recommend factory service and calibration once every 12 [...]
Can I get a replacement calibration certificate?
Yes, contact your local Authorised Service Centre and request a [...]
Is Ion Science ISO certified?
Yes, a copy of the certificate can be downloaded at [...]
Are there any user serviceable parts on the Falco?
Yes, the O Rings inside the metal cap and filter [...]
How often do I need to replace a stack?
Stacks are considered a consumable, these should be replaced when [...]
My instrument indicates an ERR1 message, what do I do?
This indicates a lamp strike failure. Remove the Mini PID, [...]
